ATD 2016 Insights (Part 2 of 3)
By Joy Church Millard, Sr. Editor, Expertus
If there’s one takeaway for me from ATD, it’s that people are not only fed up with their old LMSs, but they’re finally ready to move to a modern learning platform—within 3-6 months.
Skip the RFP!
Craig suggests refining your RFP to a one-page RFI (Request for Information) “to avoid a vanilla response.”
First, get your “tech facts” together. Then…
- Request a demo of these needs (with actual or dummy courses/users)
- Do a sandbox trial
If everything’s kosher, do your RFI. You shouldn’t need 20 pages by then because you’ve already answered most of your questions and seen the platform performing in your own use case.
As for key things he says you should know before buying an LMS:
1. What’s the roadmap—Look 3+ years down the road. You want these “future features” in your LMS now, even if you don’t yet need them. “No one wants retrofit their system!”
2. How’s the support—Weiss says the #1 reason people abandon an LMS is vendor support. So inquire about their support response times, where their support offices are and talk to customers about their experiences.
3. How about updates—Are they continually updating their product? Make sure these “updates” aren’t just bug fixes. You want a system that’ll grow with you.
4. What about the must haves—Regardless of key needs, Weiss urges that your new LMS must have:
- Intuitive UI
- Video content support
“People’s attention spans are too short today. They learn via video. Short videos. 2-5 minutes max.”
Did you recently purchase a new LMS? Do you have additional tips to add to Craig’s advice? Share your feedback below.
Read More ATD 2016 Insights
ATD 2016 Insights Part 1 of 3 – How to Speed Date Top LMS Vendors
ATD 2016 Insights Part 3 of 3 – Video, Personalization and Other Top Learning Trends
Editor’s Note: Want a go-to resource for finding the best LMS for your organization? Start with our free LMS Buyer’s Kit, which includes LMS rankings, reviews, case studies and more.