By Mohana Radhakrishnan, VP Client Services, Expertus
Need it now. On the go. Welcome to life in today’s global enterprise fast lane.
We all feel the burn of escalating business demands. Hyperconnectivity is the new workforce normal. The proof is right in our hands, as we juggle a mounting array of digital devices, cloud-based applications, and password combinations.
Each day is a new opportunity to redefine not only where we work, but also how we get work done. And as organizations rethink the nature of work, itself, a related question soon follows: What does this fundamental shift mean for organizational learning?
According to the Bersin by Deloitte 2013 Corporate Learning Factbook:
“No longer is the L&D function ‘the place’ for learning; instead, the role of the L&D team is to facilitate and enable learning. L&D teams should build skills in performance consulting, gain expertise in new technologies including social and mobile, and work to cultivate strong learning cultures within their organizations.”
Mobile Learning Disconnect?
Lets look closer at one of those important new technologies — mobile devices. A recent Forbes article confirms that, at companies where workers are free to use their own mobile devices on the job, productivity is surging. And not surprisingly, TechRepublic’s recent BYOD Business Strategy Survey reveals that 62% of companies plan to embrace BYOD by year-end.
But despite the presence of mobile devices on the job — and lots of BYOD buzz — learning organizations seem cautious. In fact, according to an August 2012 Gartner Group report, “It’s surprising how few organizations are investing in mobile learning.”
Of the corporations Gartner surveyed, only 8% have extended their learning initiatives to mobile platforms — and only 18% more are expected to offer mobile learning by the end of 2013. Even more surprisingly, almost 60% said they either have no plans to add mobile to their mix by the end of 2014, or they do not know. (See graph.)
So, how should learning professionals view the proliferation of smartphones and tablet devices on the job, and the emergence of BYOD policies that formalize mobile business practices?
Mobile’s Role: Connecting the Dots
Clearly, while “going mobile” sounds promising, it requires a thoughtful approach. Learning leaders recognize that blindly converting an entire catalog of e-learning courses into smartphone or tablet format isn’t a viable mobile strategy.
As we’ve discussed previously, a successful learning experience doesn’t distract or disrupt learners. Instead, it should fuse three key elements — content, context and channel — in a way that supports continuous learning. Ideally, learning should fit seamlessly into an individual’s workflow — integrating with other enterprise systems and leveraging resources from across the organization in ways that feel natural, appropriate and relevant to learners at the moment of need.
Sounds good in theory. However, when those moments arrive — when a worker actually needs expert advice, instruction, reference information, or performance support from peers — is your enterprise LMS prepared to “speak smartphone” or “talk tablet”?
Overcoming Learning Platform Roadblocks
A major barrier to mobile learning adoption has been the lack of learning platforms that not only perform all the functions of an enterprise-classLMS, but also deliver a personalized, continuous learning experience. It’s not enough to support multiple learning modes through a centralLMS.
Instead, it’s about true, uninterrupted access to the right kind of learning resources and tools — anytime, anywhere, on any device — whether an internet connection is available or not.
Fortunately, with innovation in cloud computing, enterprise integration APIs and mobile development tools, this vision of uninterrupted learning is now a reality. It works. And it’s one of the core strengths in the newest version of the ExpertusONE dynamic LMS.
Learn more by reading the ExpertusONE Mobile LMS product overview. Or see for yourself — fire up the on-demand ExpertusONE Mobile mini demo right now.
We believe the future of enterprise learning should look like this. Let us know if you agree.
Note from Mohana: If you’d like to discuss your organization’s learning challenges, or you’re interested in understanding more about next-generation enterprise learning solutions – contact us anytime to schedule a personalized demo.
Image credit: Pixabay